WEL Networks

Finalist
2017
How technology enhances the WEL customer experience

WEL Networks plays a critical role in Waikato’s economic and social development. We identify and invest in sustainable new technologies that will modernise the network and provide the right infrastructure to help its communities thrive well into the future.

To meet this objective we are transforming from a traditional Electricity Distribution Business (EDB) into a Distribution System Operator (DSO). 

This entry describes the development and implementation of a smart network which will enable us to understand, and be able to respond to changes that occur at the low voltage (LV) level, ultimately delivering enhanced customer service.